mvb88 Terms & Conditions — Rules Governing Your Account and Activity

In these Terms & Conditions, the following definitions apply unless the context requires otherwise:

• "mvb88", "we", "us", or "our" refers to the operators of the mvb88 platform and all associated services available at https://mvb88.onl.
• "Platform" means the mvb88 website, mobile-optimised site, and all game, betting, and account management services accessible through it.
• "User", "you", or "your" means any individual who accesses, registers on, or uses the mvb88 Platform in any capacity.
• "Account" means the personal account created by a User following successful registration on the mvb88 Platform.
• "Wallet" means the Taka-denominated balance held within a User's Account, available for use in betting, casino games, and eligible withdrawals.
• "Bonus Funds" means any promotional credit, welcome bonus, reload bonus, free bet, or cashback amount credited to a User's Account as part of an mvb88 promotion.
• "Bet" or "Wager" means any real-money stake placed by a User on a sports event, casino game, or any other wagering opportunity offered on the Platform.
• "BDT" or "৳" means Bangladeshi Taka, the currency in which all mvb88 Accounts are denominated.
• "Verification" means the process by which mvb88 confirms the identity, age, and eligibility of a User through document checks and other validation procedures.

Access to and use of the mvb88 Platform is subject to strict eligibility requirements. By creating an Account or placing any Bet, you represent and warrant that you meet all of the following conditions:

• You are at least 21 years of age. mvb88 strictly enforces a minimum age of 21 for all registered users. We do not permit any individual under the age of 21 to register, deposit, wager, or collect winnings on the Platform.
• You are accessing the Platform as a private individual acting in your own personal capacity and not on behalf of any business or commercial entity.
• You are not accessing the Platform from a jurisdiction where online betting or casino gaming is prohibited by applicable law. It is your sole responsibility to determine whether your access to and use of the Platform is lawful in your location.
• You are not acting as an agent for, or otherwise representing, any third party in connection with any Account activity.
• You have not previously been excluded, banned, or suspended from the mvb88 Platform or any affiliated service.
• You are of sound mind and are not aware of any problem gambling tendencies that would make participation in gambling services inappropriate for you at this time.

mvb88 reserves the right to request documentary evidence of age and identity at any time. Failure to provide satisfactory verification documents within the timeframe specified by our support team may result in suspension or permanent closure of the Account and forfeiture of any pending withdrawals pending verification.

To access real-money betting and casino services on the mvb88 Platform, you must register a personal Account. The following rules apply to the registration and management of your Account:

3.1 One Account Per Person

Each User is permitted to hold one and only one Account on the mvb88 Platform. Operating multiple Accounts — whether under the same name, different names, or via different payment methods — is strictly prohibited. mvb88 reserves the right to close all duplicate Accounts and to void any bets placed or winnings accrued through them.

3.2 Accurate Information

You must provide accurate, complete, and current personal information at the time of registration, including your full legal name, date of birth, residential address in Bangladesh, and a valid mobile number associated with your bKash, Nagad, or other registered payment method. Providing false or misleading information during registration constitutes a material breach of these Terms.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any third party. mvb88 will not be liable for any loss or damage arising from unauthorised access to your Account resulting from your failure to keep your credentials secure. If you believe your Account has been compromised, you must contact our support team immediately.

3.4 Account Closure

You may request closure of your Account at any time by contacting our support team via live chat or email. mvb88 also reserves the right to close or suspend any Account at its sole discretion, including in cases of suspected fraud, breach of these Terms, or any activity deemed harmful to the Platform or its users.

mvb88 accepts deposits exclusively through approved payment methods available to users in Bangladesh. All deposits are processed in Bangladeshi Taka (৳). The following conditions apply to all deposit transactions:

• The minimum single deposit amount is ৳500. There is no fixed maximum deposit limit per transaction, though individual payment providers may apply their own transaction limits.
• Accepted deposit methods include bKash, Nagad, Rocket, and Upay. mvb88 may add or remove accepted payment methods at any time; the current list of accepted methods is displayed on the deposit page within your Account.
• Deposits are intended to be credited to your Wallet within 60 seconds of a confirmed mobile-money transaction. Processing times may vary during periods of high network traffic or scheduled maintenance by the payment provider.
• All deposits must be made from a payment account registered in your own name. Deposits originating from third-party accounts will be rejected, and the funds returned to the source account where technically possible. Repeated third-party deposit attempts may result in Account suspension.
• mvb88 does not charge fees on deposits. However, your mobile-money provider may apply their own transaction charges, which are your sole responsibility.
• Deposit funds may only be used for lawful gambling activity on the mvb88 Platform. Any attempt to use the deposit and withdrawal system for the purposes of money laundering or financial structuring will result in immediate Account closure and reporting to relevant authorities.

Users may request a withdrawal of available funds from their Wallet at any time, subject to the following conditions:

• The minimum withdrawal amount is ৳500. Withdrawal requests below this threshold will not be processed.
• Withdrawals will only be processed to a payment account registered in the same name as the mvb88 Account holder. Withdrawals to third-party accounts are strictly prohibited.
• mvb88 targets a withdrawal processing time of 15 to 30 minutes for standard requests submitted during regular operating hours. Processing times may be longer during peak periods, weekends, or public holidays.
• Before any withdrawal can be processed, the Account holder must have completed full Verification, including submission of a valid government-issued photo identification document and any additional documents requested by our compliance team.
• Bonus Funds are not directly withdrawable. Bonus Funds must first meet the applicable wagering requirements specified in the relevant promotion terms before any portion becomes eligible for withdrawal as real-money funds.
• mvb88 reserves the right to delay or withhold a withdrawal pending completion of additional security or compliance checks. Users will be informed of any such delay and provided with an estimated resolution timeframe.

mvb88 offers a range of bonuses and promotional offers to eligible users. All bonuses are subject to the following general terms, as well as any specific terms published alongside the individual promotion:

• Bonuses are available to verified Account holders aged 21 and above only. mvb88 reserves the right to exclude any user from bonus eligibility at its discretion.
• All bonus offers are subject to wagering requirements. The specific wagering multiple applicable to each bonus will be stated clearly in the promotion description. Unless otherwise stated, a wagering requirement of 20x the bonus amount applies as the default.
• Bonus Funds are credited separately from real-money Wallet funds. Real-money funds are used first when placing Bets, unless the promotion terms specify otherwise.
• Bets placed using Bonus Funds on certain game types — including but not limited to certain live casino tables, specific slots with RTP above 97%, or low-margin sports markets — may not contribute, or may contribute at a reduced rate, toward wagering requirements. Eligible games and contribution rates are specified in each promotion's individual terms.
• Only one welcome bonus may be claimed per household, per IP address, and per payment account. Attempts to claim the same welcome bonus multiple times through different accounts will be treated as duplicate account fraud.
• mvb88 reserves the right to cancel, modify, or withdraw any bonus or promotion at any time without prior notice. In such cases, Bonus Funds already credited but not yet wagered will be removed from the affected Accounts.
• Seasonal promotions — including those tied to BPL season, IPL, T20 World Cup, Eid, and Pohela Boishakh — are subject to their own specific terms published at the time the promotion goes live.

The following rules govern all sports betting and in-play wagering activity on the mvb88 Platform:

7.1 Bet Placement

All bets are final once confirmed by the Platform. It is your responsibility to ensure the accuracy of every selection — including the event, market, stake amount, and odds — before confirming a Bet. mvb88 will not accept requests to cancel or amend a confirmed Bet except where explicitly permitted under specific market rules.

7.2 Odds & Markets

Odds displayed on the Platform are subject to change at any time up until the moment a Bet is confirmed. The odds locked in at the time of confirmation are the odds that apply to the Bet. mvb88 reserves the right to suspend, remove, or adjust markets at any time, including during live in-play events.

7.3 Void Bets

mvb88 reserves the right to void any Bet in the following circumstances: the event is cancelled or abandoned; the bet was placed on a market that was offered due to a technical or human error with clearly incorrect odds; or the outcome of the event is affected by circumstances beyond the reasonable control of the sport's governing body. In the event of a void Bet, the original stake will be returned to the User's Wallet.

7.4 Maximum Winnings

mvb88 may apply maximum payout limits to individual markets or event types. Where applicable, these limits will be displayed within the relevant market. Any winnings in excess of the stated maximum payout for a market will not be credited to the User's Wallet.

The mvb88 casino and instant-games lobby is powered by certified third-party game providers including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, and Microgaming. The following rules apply to all casino and game activity:

• All casino games use certified Random Number Generator (RNG) technology, independently audited to ensure fairness and unpredictability of outcomes.
• Live casino tables are hosted by third-party studios and streamed in real time. Technical disruptions to a live session — including disconnection from the stream — do not entitle the User to a refund of any stake already committed to a round that was in progress at the time of disconnection.
• Game rules, paytables, and return-to-player (RTP) percentages are governed by the individual game providers. Users are responsible for familiarising themselves with the rules of each game before wagering.
• mvb88 reserves the right to add, modify, or remove any game from the Platform at any time without prior notice to users.
• In the event of a technical malfunction during a game session that results in an error in game outcome, stake, or payout calculation, mvb88 will conduct a review and reserves the right to void the affected round and return the stake to the User's Wallet.

mvb88 is committed to promoting safe and responsible gambling for all users. We provide a range of tools to help users manage their gambling activity. These tools are accessible through your Account settings or by contacting our support team:

• Deposit Limits: Users may set daily, weekly, or monthly deposit limits on their Account to control spending.
• Session Time Limits: Users may set time-based limits on individual gaming sessions to prevent extended uninterrupted play.
• Self-Exclusion: Users who feel that gambling is negatively affecting their wellbeing may request a self-exclusion period of 30 days, 90 days, 6 months, 1 year, or permanent exclusion. During a self-exclusion period, the Account will be locked and no deposits, bets, or logins will be permitted.
• Reality Checks: Users may enable periodic on-screen notifications reminding them of the time spent in an active gaming session.

If you are concerned about your gambling habits or those of someone you know, we encourage you to visit our dedicated Responsible Gaming page for further guidance, or contact our support team directly at [email protected]. mvb88 is a platform strictly for adults aged 21 and above. We take our duty of care obligations seriously.

The following activities are strictly prohibited on the mvb88 Platform. Engaging in any of the following may result in immediate Account suspension, permanent closure, forfeiture of all funds, and referral to relevant authorities where required by law:

• Registering or operating more than one Account on the Platform.
• Providing false, inaccurate, or misleading information during registration or Verification.
• Using software, bots, scripts, algorithms, or any automated system to place bets, exploit promotions, or manipulate game outcomes.
• Exploiting software bugs, errors, or glitches in games or the betting platform for financial gain. Any winnings obtained through exploitation of a known or unknown error will be voided.
• Engaging in collusion with other users, game operators, or third parties to gain an unfair advantage.
• Using the Platform for any money laundering, financial fraud, or any other illegal financial activity.
• Attempting to access another user's Account without authorisation.
• Making chargebacks or payment disputes in bad faith against legitimate transactions made on the Platform.
• Accessing the Platform through a VPN, proxy server, or any other method intended to disguise your true geographic location or identity.

mvb88 collects, stores, and processes personal data in accordance with our Privacy Policy, which forms an integral part of these Terms & Conditions and should be read in conjunction with this document. By using the Platform, you consent to the collection and use of your personal data as described in the Privacy Policy.

Personal data collected during registration, Verification, and platform usage is used solely for the purposes of operating your Account, processing transactions, complying with legal and regulatory obligations, and delivering relevant promotional communications where you have consented to receive them.

mvb88 will never sell your personal data to third parties for marketing purposes. Data may be shared with payment processors, identity verification providers, and fraud-prevention services only to the extent necessary to deliver our services securely and compliantly.

To the maximum extent permitted by applicable law, mvb88 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform, including but not limited to loss of profits, loss of data, or interruption of service.

mvb88 does not guarantee the continuous, uninterrupted availability of the Platform. Scheduled and unscheduled maintenance, third-party service outages, and technical failures may temporarily affect access to the Platform or specific features. mvb88 will not be liable for any losses arising from such periods of unavailability.

12.1 Dispute Resolution

If you wish to raise a dispute regarding a betting outcome, casino game result, transaction, or any other matter relating to your Account, you must contact our support team at [email protected] within 30 days of the event giving rise to the dispute. Disputes raised after this period may not be investigated.

mvb88 will acknowledge receipt of your dispute within 48 hours and aim to provide a full written response within 10 business days. Where a dispute relates to a game outcome from a third-party provider, we may need to liaise with the relevant provider's compliance team, which may extend the resolution timeframe.

mvb88 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, we will update the "Last updated" date displayed at the top of this page and, where reasonably practicable, notify registered users via the email address or phone number associated with their Account.

Your continued use of the mvb88 Platform following the publication of updated Terms & Conditions constitutes your acceptance of the revised terms. If you do not agree with any changes to the Terms, you must cease using the Platform and may request Account closure by contacting our support team.

It is your responsibility to review these Terms periodically to stay informed of any updates. The most current version of the Terms & Conditions will always be accessible at https://mvb88.onl/terms-conditions.

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable law. mvb88 operates as a platform serving users in Bangladesh and is committed to maintaining a safe, transparent, and fair gaming environment consistent with internationally recognised standards for online gaming operators.

Nothing in these Terms limits any rights you may have under mandatory consumer protection laws applicable in your country of residence. If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

For all legal correspondence and formal notices, please direct your communication in writing to our support team at [email protected]. We will respond to formal notices within 10 business days of receipt.